I chose 24-hour delivery but I haven't received my order yet. Why?

We offer express delivery to your home or a pick-up point via Chronopost within 24 hours (mainland France).
 
⚠️Important: the 24-hour delivery time starts from the moment your order is shipped from our warehouse.
 

For items in stock

  • Shipping time: on average 24 hours from order confirmation.
  • Example ( excluding holidays): order confirmed on Monday → shipped on Tuesday → delivery expected on Wednesday.

For items currently being restocked

  • We must receive the items in our warehouse before we can prepare and ship your order.
  • The delivery time will begin once all items are available from our warehouse .

→ This remains the fastest way to receive your order.

See also

Can't find what you're looking for?
To Top