I would like to change my billing address. How do I do this?

First check the status of your order to see if it can still be modified.

→ CHANGE OF ADDRESS WITHIN THE SAME COUNTRY

You can change your billing address yourself as long as the order has not yet been processed.

→ CHANGING YOUR ADDRESS TO A DIFFERENT COUNTRY

If you wish to change the billing country, the order must be canceled before preparation to allow for the change.

Go toMy Account > Log in.
Click on My Orders.
Select the order in question.
Click onRequest order cancellation.
Select the reasonI made a mistake.
Then enter the new billing address (complete and accurate) in the Comment field.

→ Please note that this operation mayincrease the processing time, as it requiresintervention from our team.

⚠️Ifthe "Change address" or "Request cancellation" button does not appear, the order statusno longer allows for changes.

You can modify or add a billing address at any time.

⚠️Please note: any changes made here will not be applied to orders that have already been placed or are currently being processed.