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When and how will I be reimbursed?
When?
Refunds are processed within a maximum of 14 days.
How?
Refunds are issuedin the form of a credit note, valid for one year on our website.
You will receive an email as soon as this credit note is created, specifying:
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the amount,
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its validity period,
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and whether or not you can request a refund to your original payment method.
Need help?
If you have any questions or difficulties regarding a refund, please see the sectionI haven't received my refund. What should I do?