Why isn't my cashback code working?

Check that the code is still valid by visiting the page Codes Promos & Promotions.

⚠️If itdoes not appear there, it means that it is no longer active.

 

Ensure that the selected items are eligible and that the minimum purchase amount has been reached.

⚠️Yourshopping cart must meet the offer criteria.

 

 The code received by email has alimited validity period of 90 days; it may no longer work if this period has expired.

⚠️ Once the deadline has passed, it cannot be renewed or reactivated.

 

 This code is for single use only, so please check that you have notalready used it. 

 ⚠️ If an order paid for with a cashback code is canceled or returned, the cashback used cannot be recredited or refunded.

 

The code may have been deactivated if the order to which it was applied was not completed or if the payment failed.

→ In this case only, please contact us via the contact form, specifying the order concerned.